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We had a wrong value in the amount field, and now all our charts look broken. What do I do?

Updated over a week ago

This can quickly be fixed. Follow these steps to clean up broken charts that were created due to incorrect amount values being added to the Opportunity history:

  1. Contact us with the record ID(s)

  2. We will manually remove the wrong values from our databases

  3. Delete the wrong record(s) from your Salesforce instance

  4. Re-create the wrong record(s) with the correct values

The records must be deleted and re-created because the wrong amount will be stored within the Opportunity history. As such, they will return if Weflow needs to re-process your data, e.g., because of changes to the fields you used or new analytics and charts we may provide.

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