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Activity Insights

Updated over a week ago

This section in Insights provides out-of-the-box reports for customers of Weflow's activity capture feature.

Below, you'll find a definition for each report and how to adjust it.

Filters

  • Admins have the privilige to create company-wide views.

  • These views can be filtered by:

    • User

    • Time/Date

  • For meeting-related views, the following additional filters are available:

    • Minimum meeting duration

    • Maximum meeting duration

    • Minimum number of meetings

    • Maximum number of meetings

  • For email-related views, the following additional filters are available:

    • Minimum number of emails

    • Maximum number of emails

Date Filter:

User Filter:

Reports and Definitions

Meeting Volume

  • The number of meetings with external participants that were synced successfully to Salesforce (by Weflow).

Meeting Duration

  • The average duration for all meetings with external participants that were synced successfully to Salesforce (by Weflow).

Time Spent in Meetings

  • The time spent in meetings across all meetings with external participants that were synced successfully to Salesforce (by Weflow).

  • If a meeting was recorded by Weflow's Conversation Intelligence, the exact time spent in the meeting is used based on the recording length.

  • If a meeting was not recorded, the start and end time of the calendar invite is used for the calculation.

Recorded Meetings

  • The share or meetings recorded by Weflow's Conversation Intelligence compared to the number of meetings with external participants that were synced successfully to Salesforce (by Weflow).

Email Volume

  • The total number of incoming and outgoing emails for a specific user that were logged successfully to Salesforce (by Weflow).

  • You can filter for only outgoing emails (outbound) to see only the emails that were sent by the specific user.

Open Rate

  • The share of emails that were sent by the user and opened by the recipient (at least once).

Reply Rate

  • The share of emails that were sent by the user and replied to by the recipient (at least once).

Deleted Meetings

  • Deleted / cancelled meetings are excluded from all calculations as from September 10th, 2025.

  • If you review a meeting report before that date, then deleted meetings may still be included in the calculations.

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