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Fixing “Enable Activity Capture” Errors for Users

Follow these steps to add new users to Weflow's Activity Capture App in Google or Microsoft

Updated over 2 months ago

If you see the error “Contact your Weflow Admin to enable activity capture”, or the Admin Console shows a yellow warning next to a user, that user hasn’t yet been granted permission by your Google Admin or Microsoft admin to use the Weflow Activity Capture App.

Where to Grant Access

  • Google Workspace: Google Admin Console

  • Microsoft 365 / Azure / Office 365: The equivalent is usually the Microsoft Azure Active Directory or the Microsoft 365 Admin Center, where you manage enterprise applications and user-permission to apps.

How to Add Users to the Weflow Activity Capture App

Here’s how an admin can enable Activity Capture for users in both platforms.

Platform

Steps

Google Workspace

1. Sign in to the Google Admin Console as a super-admin.
2. Navigate to Apps → Google Workspace Marketplace Apps (or Apps → Marketplace Apps) and find Weflow Activity Capture.
3. Open the app’s settings and ensure it is installed and available to the correct Organizational Units (OUs) or groups.
4. In the app’s settings, assign those users (or their OU/group) who should have access.

Microsoft / Azure AD

1. Sign in to the Microsoft 365 Admin Center / Azure Active Directory as a Global Admin.
2. Go to Enterprise Applications or App registrations and locate the Weflow Activity Capture app.
3. Ensure the app is enabled and available to users.
4. Assign the needed users/groups to this application or set up user assignment policies so the users can access it.

Once added/granted access, the warning icon in Weflow Admin Console should disappear and the user should no longer get the “enable activity capture” error.

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