To use Weflow, you need to have one of the following Salesforce editions:

If you do not have one of the editions mentioned above, then Weflow will currently not work for you

Why? Because with Weflow you need to make use of your Salesforce API and only the editions mentioned above do have API support

Click on "Setup" in the top right

In the search field on the right side, search for "Company" and then click on "Company Information"

You will now see a lot of information, but only look for the term "Organization Edition" and then check which version is written next to it - you should find the information high up on the right side

Click on the gear icon in the top right

Click on "Setup"

Scroll down on the left side and click on "Company Settings" and then on "Company Information"

You will now see a lot of information, but only look for the term "Organization Edition" and then check which version is written next to it - you should find the information high up on the right side

Even if you have an API, it might be that your Salesforce Admin or a consultancy you work with disabled the API for security reasons

So, after you checked whether your Salesforce edition supports an API, next check whether the API is enabled for your users

If not, please be aware that Weflow will not work until the API has been enabled

Follow the steps mentioned in the videos and description above

Scroll down to the bottom of the page and check the "API Request Limit per Month"

If it is 0, you have no API requests available

Follow the steps mentioned in the videos and description above

Scroll down to the bottom of the page and check the "API Request Limit per Month"

If it is 0, you have no API requests available

It is possible, that for whatever reason, your Salesforce Admin disabled access to certain critical Salesforce objects

Weflow is based on having access to your Leads, Contacts, Opportunities, and Account records

In addition, Weflow makes use of activities such as Tasks, Notes as well as general logging of activities such as calls, meetings, quotes, emails, and letters

Right now, Weflow does not support accounts with limited access to any of these objects, record types and activities

When signing up with Weflow, you make use of the Salesforce SSO (single sign-on)

We use this way of authentication because this guarantees that you use Weflow as intended by your Salesforce organization

Also, it is the safest way to sign up because you can make use of 2FA (Two Factor Authentication) or other security protocols enabled within Salesforce

If you run into this issue, simply try again after 1-2 minutes 

When signing up from the Chrome Extension, try entering https://app.getweflow.app/sign-up directly in your Chrome browser