Skip to main content

Notes

Only relevant if you want to use a custom object instead of the standard notes object in Salesforce.

Updated over a week ago

Overview

The Notes feature, let's you configure Weflow so that it does not use the standard note object in Salesforce, but a custom objects instead.
โ€‹

Prerequisites

  • You can use any type of custom object, as long as it contains fields suitable for a title and content of a note.

  • You must configure a junction object to create a relationship between the custom note record and e.g. an Opportunity, Account, Contact, Lead or otherwise.

  • Without a junction object, custom notes cannot be synced to Salesforce.

Configuring a junction object

  • Go to your 'Setup' in Salesforce.

  • Go to the 'Object Manager'

  • Here, create a new custom object that is exactly called like your custom note object, but apprehend the word 'Link' at the end.

    • Example:

      • Your note object is called Notes.

      • Create a custom object called NotesLink (by default, Salesforce will name this NotesLinks__c, which is correct and no problem).

    • Then create a custom field using the Master Relationship field type, to the custom note object.

    • Finally, add lookup relationships to each object type you want the note to link to e.g. Lead__c, Opportunity__c, Account__c, Contact__c, etc.

Field Mapping

  • You must map a title and a content field to the custom note object.

  • The title should be a short text field with 255 or more characters.

  • The content should be a long text field with the maximum number of characters available.


Additional properties

  • You can let Weflow surface additional properties at the top of the notepad.

  • Required fields e.g. 'Owner' will automatically be surfaced and populated (if possible).


Did this answer your question?