Notes

Overview

  • The Notes feature, let's you configure Weflow so that it does not use the standard note object in Salesforce, but a custom objects instead.
     

Prerequisites

  • You can use any type of custom object, as long as it contains fields suitable for a title and content of a note.
  • You must configure a junction object to create a relationship between the custom note record and e.g. an Opportunity, Account, Contact, Lead or otherwise.
  • Without a junction object, custom notes cannot be synced to Salesforce.


Configuring a junction object

  • Go to your 'Setup' in Salesforce.
  • Go to the 'Object Manager'
  • Here, create a new custom object that is exactly called like your custom note object, but apprehend the word 'Link' at the end. 
    • Example:
      • Your note object is called Notes.
      • Create a custom object called NotesLink (by default, Salesforce will name this NotesLinks__c, which is correct and no problem).
    • Then create a custom field using the Master Relationship field type, to the custom note object.
    • Finally, add lookup relationships to each object type you want the note to link to e.g. Lead__c, Opportunity__c, Account__c, Contact__c, etc.


Field Mapping

  • You must map a title and a content field to the custom note object.
  • The title should be a short text field with 255 or more characters.
  • The content should be a long text field with the maximum number of characters available.


Additional properties 

  • You can let Weflow surface additional properties at the top of the notepad.
  • Required fields e.g. 'Owner' will automatically be surfaced and populated (if possible).


 

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