Summary Templates

Weflow automatically summarizes meeting transcripts and saves the AI-generated meeting notes in Salesforce.

Key Benefits

  • No more note-taking during meetings.
  • Summary is stored in Salesforce.
  • Only standard objects are used (e.g. 'Event').
  • Multiple templates can be used at once.
  • Highly customizable.

How It Works

  • After each meeting, Weflow automatically detects the meeting langugae and transcribes the meeting.
  • The transcript is then summarized based on customizable meeting summary templates.
  • The summary is then stored in Salesforce on the event record related to the meeting.
  • In addition, Weflow sends a summary email to all internal meeting participants.


Setup & Management

Enable the feature via Admin Console β†’ Conversation Intelligence β†’ Summary Templates. Admins can define pre-built templates and assign these templates to user profiles (i.e. Teams).

πŸ‘‰ Here, you can find a detailed step-by-step guide.

 

How to use it?

  1. After each meeting, you'll receive a summary email from Weflow.
  2. Click on the email to open Weflow.
  3. Within Weflow, you can then review the summary, or toggle between different versions of it.
  4. You can copy the summary manually if needed.
  5. Weflow will also store the summary in the related event record in the description field.

The Summary in Weflow:

The Summary in Salesforce:


Summary

AI-powered summaries are a quick and easy way to stay on top of your daily sales conversations. Critical insights are stored directly in Salesforce, and Weflow's customization options will ensure that everything works as needed for your desired business workflows. 

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