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Help Center
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Getting started
Admin Console
Tutorials
Pipeline Management
Forecasting
General
Collaborative Forecasting
Submissions & Roll-Up
Waterfall
Pacing
Pacing OverviewMaking sure that 'Pacing' worksWhat to do, if there is no data in the Pacing chart?My data looks wrong. What do I do?
Activity Capture
Setup
How it works?
Troubleshooting for Email logging
Troubleshooting for Meeting logging
Chrome Extension
Notepad for Sales
Task Management
FAQ

My data looks wrong. What do I do?

If the data in Weflow's analytics and charts looks wrong, please do not hesitate to contact us via our Slack support channels or support@getweflow.com.

We had a wrong value in the amount field, and now all our charts look broken. What do I do?

This can quickly be fixed. Follow these steps to clean up broken charts that were created due to incorrect amount values being added to the Opportunity history:

  1. Contact us with the record ID(s)
  2. We will manually remove the wrong values from our databases
  3. Delete the wrong record(s) from your Salesforce instance
  4. Re-create the wrong record(s) with the correct values

The records must be deleted and re-created because the wrong amount will be stored within the Opportunity history. As such, they will return if Weflow needs to re-process your data, e.g., because of changes to the fields you used or new analytics and charts we may provide.

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